Terms of Service
The basics for using this website and working with me.
Effective: February 2026
These terms apply to your use of the Ted's Voice Academy website (tedsvoiceacademy.com). By using this site, you agree to these terms. They're written to be clear and fair.
About This Site
This website provides information about voice coaching services offered by Ted Chamberlain through Ted's Voice Academy in Lacey, Washington. The content here (including articles, tips, and educational material) is for informational purposes.
Coaching Services
Voice coaching sessions, pricing, availability, and terms are discussed directly between you and me. Submitting a contact form or inquiry is not a commitment to purchase services. It's simply the start of a conversation.
Specific terms for lesson packages, cancellation policies, and scheduling are provided when you begin coaching and may be updated from time to time.
PASS Profile™ Assessment
The PASS Profile™ assessment is a separate product available at pass.tedsvoiceacademy.com. It has its own terms of service and purchase agreement presented at the time of purchase.
Master Your Voice Courses: The 30-Day Guarantee
Every course bought on this site comes with a 30-day guarantee, counted from the day of purchase.
- Swap: within 30 days you can swap a course for any other course in the library. Each course can be swapped once.
- Refund: within 30 days you can get a full refund, as long as you have not opened a lesson in Module 3 or later. A package, cart or All-Access Pass is refunded as a whole, and the refund closes once any course in that purchase has been swapped. One refund can be used per email address.
Both are requested from the course page after you unlock the course with your purchase email. I then send a confirmation link to that email address, and the swap or refund happens when you press the button in it. A refund goes back to the card you paid with, and access to the refunded courses ends. Courses opened with a code, and the Master Your PASS Profile course (sold with the PASS Profile™ assessment), are outside this guarantee.
Website Content
I work hard to keep the information on this site accurate and current. Voice coaching is personal and individual: what works for one person may not apply to another. The content here is educational, not a substitute for professional medical advice.
If you're experiencing vocal pain, persistent hoarseness, or other medical symptoms, please consult a medical professional.
Intellectual Property
The content on this site (including text, images, logos, the Adaptive Voice Framework™, and PASS Profile™ materials) is the property of Ted Chamberlain and Ted's Voice Academy. You're welcome to share links to any page, but please don't copy or reproduce content without permission.
External Links
This site links to external websites (Amazon, social media, etc.) for your convenience. I'm not responsible for the content, privacy practices, or availability of those sites.
Forms and Communication
When you submit a form on this site, I'll use your information to respond to your inquiry. I aim to reply within 24-48 hours. See my Privacy Policy for details on how I handle your information.
Limitation of Liability
I provide this website and its content in good faith. I'm not liable for any damages arising from your use of this site or reliance on its content. Voice coaching results vary based on individual factors including practice, physical health, and personal goals.
Changes to These Terms
I may update these terms as needed. Changes take effect when posted on this page. Continued use of the site after changes means you accept the updated terms.
Contact
Questions about these terms? Reach out:
Ted Chamberlain
Ted's Voice Academy
ted@tedsvoiceacademy.com
(253) 414-2267